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Manager, Community Engagement

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Employment

Who We Are: As an essential community institution, we magnify and deepen understanding of our community to help St. Louis flourish. We believe St. Louis is strongest when we work together toward a shared vision. By rallying around a common purpose, we move beyond barriers that have previously hindered our progress and take collective action toward meaningful, lasting impact.

Our History: We are a community-licensed public media organization with more than 70 years of service to the St. Louis region. For generations, Nine PBS has been a trusted and enduring presence by connecting people through educational programming, meaningful storytelling, and shared experiences that reflect the needs and aspirations of our community.

Our Values: Everything we do is rooted in our four core values: Community, Trust, Equity, and Learning. These values shape how we care for one another as teammates and how we engage with our community. We believe meaningful impact begins with listening, understanding, and creating spaces where everyone feels seen, valued, and connected. 

Our Culture: Every employee plays a role in advancing our human-centered culture to ensure staff feel welcomed, supported, and empowered to thrive both personally and professionally. We believe work should be a joyful journey - one where collaboration, curiosity, creativity, and shared purpose inspire us to do our best work together.

Our Team: We are proud of the talented individuals who make up our teams and the passion they show each day in service to our community. We walk with swagger and believe that we are “a really big deal!” 

Position Description: 

The Manager, Community Engagement supports the Director of Community Engagement in advancing Nine PBS's mission through strategic partnership development, community engagement, project coordination, and cross-department collaboration. This role helps cultivate and steward relationships with community organizations, leaders, and stakeholders; supports the planning and execution of community events and engagement opportunities; and contributes to the successful implementation of Impact team initiatives.

The ideal candidate is a proactive relationship-builder with strong organizational, communication, and project management skills. They are comfortable managing multiple priorities, coordinating across teams, analyzing community feedback and engagement data, and representing Nine PBS in community settings. This individual demonstrates professionalism, adaptability, sound judgment, and a commitment to community engagement.

Success in this role requires a growth mindset, a collaborative and solutions-focused approach, and a commitment to continuous learning and improvement. The Manager embraces feedback, builds strong partnerships, effectively supports the Director of Community Engagement, and helps ensure Nine PBS remains a trusted and responsive community partner.

Primary Responsibilities: 

Strategic Partnership Support

  • Maintain community partner databases and relationship management systems.
  • Research prospective partners, stakeholders, and engagement opportunities.
  • Support outreach, meeting coordination, follow-up communications, and relationship stewardship.
  • Track partnership activities, commitments, and outcomes.

 

Community Engagement & Event Coordination

  • Coordinate logistics for community events, convenings, listening sessions, and partner meetings.
  • Represent Nine PBS at community events and meetings, as assigned.
  • Manage event registration, materials, venue coordination, catering, and day-of support.
  • Collect, organize, and summarize community feedback, engagement data, and emerging trends.

 

Program & Project Coordination

  • Coordinate projects involving multiple community partners and internal teams.
  • Schedule meetings and manage project timelines and logistics.
  • Develop presentations, reports, one-pagers, and engagement materials.
  • Support cross-department initiatives that advance community engagement goals. 
     

Communications & Reporting

  • Draft partner communications, agendas, meeting summaries, and follow-up materials.
  • Document partnership outcomes, success stories, and community impact.
  • Maintain organized records, files, and engagement data. 
     

Team & Organizational Support

  • Provide administrative and logistical support for Community Impact initiatives and special projects.
  • Participate in departmental, organizational, and supervisor meetings.
  • Collaborate across teams to support organizational priorities.
  • Perform other duties as assigned.
     

Qualifications: 

  • Associate's or Bachelor's degree in Communications, Community Development, Public Administration, Nonprofit Management, Education, Marketing, Business, or a related field.
  • 1-3 years of experience in community engagement, nonprofit organizations, project coordination, event planning, public service, or stakeholder engagement.
  • Strong organizational, project management, and relationship-building skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively.
  • Experience coordinating meetings, events, and community-based initiatives preferred.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
  • Experience with or ability to learn CRM and project management platforms such as Salesforce, Monday.com, Asana, or similar tools.
  • Familiarity with virtual meeting platforms, survey tools, and social media platforms.
  • Demonstrated commitment to community engagement and working effectively with diverse stakeholders.
  • Strong attention to detail, professionalism, sound judgment, and ability to handle confidential information.
  • Reliable transportation and willingness to attend occasional evening and weekend community events throughout the St. Louis region.
     

Hybrid Schedule: This position is eligible for a hybrid schedule, typically working 1-2 days virtually each week, with supervisor approval. Must work on-site on Tuesdays, as well as attend all team meetings, one-on-one meetings, and all-staff meetings.

Additional Expectations and Core Competencies: Success in this role is not only measured by meeting the expectations outlined above, but also in how the work is performed. The following competencies are required for this role.

  • Approach all interactions solution focused.
  • Is open to feedback and demonstrates a growth mindset.
  • Provide respectful feedback to others, as needed.
  • Share knowledge, resources, and expertise openly to support team and organizational success.
  • Effectively and proactively communicate important information to supervisor.
  • Demonstrate effective time management.
  • Demonstrate good judgment.
  • Demonstrate effective working relationships with others that are collaborative and welcoming.
  • Behave in a professional manner and represent the values of Nine PBS at all times.
     

Application Instructions

Company: Nine PBS 
Vacancy Type: Full-Time, Exempt
Job Location: St Louis, MO, US 
Salary Range: $60,000 - $65,000 annually
Application Timeline: August 20, 2026 – September 3, 2026
Application Process: For a candidate to be considered for employment, the following materials must be submitted as a complete application to jobs@ninepbs.org:

  • Resume
  • Cover Letter
  • 3 Professional References (will not be contacted unless an offer is being made)
  • Provide a word document that includes responses to the following three questions:
    1. What have you read in this job posting that is inspiring to you? (no more than 150 words)
    2. What value-add would you bring to this role and to Nine PBS? (no more than 150 words)
    3. How does this role align with your career goals? (no more than 150 words)
       

Nine PBS

As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We tell stories that move us. We meet people where they are the most comfortable consuming content. Nine PBS’s platforms include four distinct broadcast channels (Nine PBS, Nine PBS KIDS®, Nine PBS World, and Nine PBS Create), ninepbs.org, social media, the free PBS Video App, streaming services, live and virtual events, and the Public Media Commons. Since 1954, Nine PBS has accepted the community’s invitation into their homes, schools, and businesses. Follow Nine PBS on Facebook, Instagram, LinkedIn, and TikTok.